D. MyTOUCH ACCOUNT

This is a general guide for users on how to get the most out of the tennisTOUCH service and MyTOUCH Account page.

It outlines the basic usage and features, which are to be updated as the site develops.

1. CREATING MyTOUCH ACCOUNT

You can join MyTOUCH account here

1.1 Three step process

Join by clicking „Sign Up“

Fill in the „NEW USER“ form. Enter your username. Press „CHECK“ to see if the username of your choice is available.

Make sure that you fill in all the mandatory data, marked with asterisk (*).  If you omit the username, it is defaulted to your email address.

Once you finished, press the „SAVE“ button.

In order to complete the „Sign Up“ process, tennisTOUCH will send a message to your email address. Check your email and finish

the sign up process by clicking the link received in our email message. Your account is now ready to use and you can „SIGN IN“.

Note: If you didn't get the message from tennisTOUCH, check that the email address info@tennistouch.net is not filtered out

by your email client and/or sent to  junk folder. If it doesn't seem to be the case, then maybe you typed a wrong email

address by mistake. In that case, you need to choose another user name and go through „Sign Up“ process again.

1.2. Sign In / Sign out

Once you finish the „Sign Up“ process by clicking the link provided in our email, you are ready to „Sign In“.

Simply enter your username and password, click the „SIGN IN“ button, and you are ready to go! Your user name will be shown

at the top right corner.

When you want to sign out, click on the „SIGN OUT“, at the top right corner of the screen just above your user name. .

2. CHANGE PERSONAL DATA

2.1 Edit Personal Data

Once you signed in, you can review, edit, change and save your personal data  - go to PERSONAL DATA – Edit Personal Data –

and change the details that you have already entered during “Sign Up” process, or you can add more details about yourself,

such as the name of your tennis club, your birth date, address… and also identify yourself as a player, coach or referee.

Multiple choices are allowed.

Save your changes when finished.

2.2 Change Password

You can change your tennisTOUCH account password at any time by typing a new password and retyping the same new password

again for validation. We recommend the usage of strong passwords, with 6-characters in minimum length.

You are responsible to keep you password safe from unauthorized use.

2.3 Close MyTOUCH Account

If you decide to close your account, you will receive a message:

If you click OK button, all your data, such as matches and credits (tennisTOUCH points), will be removed.

However, your username will remain in the system so that no one can reuse it.

3. TOUCH POINTS - YOUR CREDIT

3.1 Credit Overview

You can always check you credit status by going to Credit Overview. Here, you can see how you have spent your TOUCH points (TP). Whenever you switch to LIVE match from an OFFLINE match on your device, you will spend one TP and it will be subtracted from your total credit. If you share a match with another registered user you will earn 0,5 TP.

Every user gets the initial 5 TPs gratis.

3.2 Request for a gift voucher

When you run out of credits you will need a new set of TPs. During our trial period you can purchase a new set of TPs by selecting

a gift voucher. Your new set of TPs will be added to your total TPs. If you have checked option „Send voucher to e-mail“ gift voucher ID

will be sent to your email. Keep this message for further reference – you can use this voucher ID later, to increase your credit, or you

can send it as a gift to some other tennisTOUCH user via email.

After the trial period, you will need to buy a new set of TPs accordingly. You will have a two weeks notice about the end of a trial period.
The end of a trial period means that your credit will be reset to initial 5 TPs.

3.3 Add credit

In order to activate your new set of TPs, enter you Voucher ID previously sent to your email account.  Your total credit will be increased

with the amount of TPs that you have purchased.

You can also send your Voucher ID to another tennisTOUCH user - Voucher ID is not tied to your username.

4. STORED MATCHES

on your device) or matches tracked and shared to you by other users. The view of the matches lets you see the match

development and score.

The information also depends on the details that you or another user provided during the match tracked by tennisTOUCH

Live Match Tracker app. 

Also, make sure that you “Send Score” and “Upload Points” from your LiveTracker application, in order to send all the data

necessary for better representation.

4.1 Own Matches

All the matches that you have tracked and made live will appear here, with the last one listed first (default).

Reorder it in different ways selecting different types of sorting by clicking another sorting criteria on the title of the list.

You can also search by different text patterns, entered in Search criteria box.  Filters can be removed by clicking „Remove filter“ icon.

At any time, you can refresh your list by clicking „Refresh“ icon. 

For any match on the list, you can expand the information on the match by clicking one of the icons to the left.

SHOW RECORD icon will show you more details of the match, as well as the list of all points from the start to the last status of the match.

SHOW MATCH icon will take you to the page with the final status of the match, together with the table of statistics summary.

SHOW DYNAMICS icon is a very special feature which represent the match with three graphs, visualizing the dynamics of the match.

Here, by looking at the graphs, you can simply follow the match and analyze every part of the match. Graphs enable you to see

and recognize many aspects of the game – the game’s week or strong points for the certain player, points difference and the

number of points in each game.  You can also select the certain piece of the graph by selecting the fraction of the graph and

zoom in to take a better look.

Example (hover/tap to zoom in):

SHARE MATCH icon enables you to share your match with another user, simply by entering user name into User Name field.

You can check the user name for validity. This will also add 0,5 TP to your credits.

4.2 Other People's Matches

If another user shared match with you, you can find that match on this list. Your credits will be decreased by one TP.

As with your own matches, you can customize your view by different sorting and filtering, as described.

Again:
SHOW RECORD icon will show you more details of the match, as well as the list of all points from the start to the last status of the match.
SHOW MATCH icon will take you to the page with the current status of the match, together with the table of statistics summary.
SHOW DYNAMICS icon is a very special feature which represent the match with three graphs, visualizing the dynamics of the match.

Here, by looking at the graphs, you can simply follow the match and analyze every part of it. Graphs enables you to see and recognize

many aspects of the game – the best and the worst parts of the game for the certain player, points difference and the number of points in

each game. You can select the certain piece of the graph by selecting the fraction of the graph and zoom in to take a better look.

Summary:

MyTOUCH account enables you to store, analyze and share your matches with other MyTOUCH users.

You can also view and analyze matches stored and shared by other users.

Use MyTOUCH to keep track of your progress, to share your experiences and preserve your tennis memories... or just have fun.